Skip to content

FAQs

We accept Visa, MasterCard, American Express, and PayPal. You can enter your entire credit card number via our secure server, which encrypts all submitted information. PayPal payments occur on an external page, handled by PayPal themselves.

For credit card verification, you must enter the address exactly as it appears on your credit card statement.

There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit. A credit card computer, either on our end or your bank’s end, may have encountered a machine error or your billing information may not have been accepted. If you are experiencing issues with submitting an order, please contact us.

The charge will appear on your credit card as: “Little Box of Treasures”.

Any sales tax charged will be indicated once your billing and/or delivery address has been entered during checkout.

When you place an order, you will automatically receive a copy of your invoice by email. Please ensure that you provide a valid email address.

If there is a problem with your order, please contact us or call Support at (514) 947-2381 and let us know your issue. Keep your order confirmation email or order details page handy for reference as we help you with your concerns.

Unfortunately, you cannot change your shipping address after your order has been submitted.

Unfortunately, you cannot change your shipment method after your order has been submitted.

Delivery costs are calculated and displayed after you have entered your shipping information on the checkout page.

Due to shipping restrictions, we cannot deliver to P.O. Boxes.